Homeowners’ Associations (HOA)
Is there a homeowners’ or residents’ association (HOA) for the community? If so, what are the fees?
I want to volunteer for the HOA. Who do I contact?
Schools and School Bus Information
A new school has been announced in or near my community. I want to know when it will open. How do I find out?
What about yellow school bus service?
For all information regarding bus service, you must contact your school board directly.
Transportation and ETS Bus Service
How do I find out about existing or planned ETS bus service in my neighbourhood?
Architectural Guidelines, Landscaping, Deposits, and Refunds
How did the changes to City of Edmonton landscaping guidelines effective June 2016 affect my deposit?
Please see the information on this page.
I have a specific question about architectural guidelines. Who do I ask?
Your builder is your first point of contact for all architectural questions!
How do I find out the status of my final approval?
All information for your final inspection has to come from your builder. The fastest way to get your final approval is via your builder.
I have a question about my solar panels. Who do I talk to?
You must contact your builder directly. Solar panels are not managed by the developer.
What colour do I need to paint my fence?
Consult the architectural guidelines package for your phase to locate fence colours. Failure to comply with fence guidelines can impact deposit refunds.
I have a specific question about Architectural Guidelines. Who do I ask?
Your builder is your first point of contact for all architectural questions.
I’m frustrated about not being able to find street parking. What can I do?
On higher density streets, available street parking may exceed open spaces. This problem is not unique to your community! However, The City of Edmonton has specific bylaws in place for all neighbourhoods in the city. An explanatory note on your neighbour’s car window is the friendliest way to inform someone who may not be aware of the bylaw before they get ticketed. If the problem persists, report the infraction to 311.
I have a specific question about landscaping. Who do I ask?
First, carefully read the landscaping questions booklet. If you still have questions, talk to your builder. Your builder is your first point of contact for all architectural questions.
I have feedback about the community. Who could I talk to?
How can I reserve an amenity in my community?
Some MLC communities have shared spaces like gazebos for use by residents.
These amenities are available on a first come first serve basis. There is no central way to reserve it for exclusive use.
What is the Keswick yellowfish road program?
Yellow fish painted near storm drains are part of the Yellow Fish Road program and help remind residents that:
- Only rain water should enter storm drains – “Only Rain Goes Down the Drain”
- Storm drain water flows directly into ponds and the North Saskatchewan River
- Contaminants from storm drains affect the pond habitat
- Anything released in storm drains could end up in our drinking water
The masonry bricks in my community appear to have a white powder at certain times of the year? Why is this and what can be done about it?
A newly installed brick will typically ‘shed’ some of its material salt components periodically during the first few years after it is laid. The white powder is called “efflorescence,” and its occurrences will lessen over time. Rest assured, the masonry in your community is washed periodically to remove the efflorescence.
Why is the grass left so long in the ponds in my community? Why doesn’t someone mow it?
- Long grass provides important habitat for wildlife.
- Natural vegetation chokes out weeds, such as dandelions.
- Longer grasses help keep residents, including small children, at a safe distance from the water.
- Most importantly, these ponds were professionally designed to grow and develop into complex ecosystems over time. They will grow and mature over the years and add value to your community and property value.